Our quality system
The quality system of Keyrus Biopharma is based on our standard operating procedures accompanied by templates and working instructions.
The Keyrus Biopharma quality assurer manages the quality system:
- To develop, implement, maintain and verify the processes of the quality system
- To make the staff aware of client requirements
- To create a company ‘quality mindset’
Keyrus Biopharma’s services rely on quality indicators:
- Detection of malfunctions and their treatment
- Performance of quality control
- Internal audits
- The assessment of client satisfaction via our client feedback form
- Employee satisfaction with assignments (job progression, skills acquired etc.)
- The rate of absenteeism
- Attendance at Keyrus Biopharma training
- The acquisition of new skills
- The long-lasting relationship with our clients
- The turnover of our personnel
Changes in the regulations are integrated into our documentary system thanks to our continuous regulatory monitoring.
Keyrus Biopharma focuses on the training and the management of its employees. This investment develops the loyalty of its employees ensuring the continuity of activities.
The commitment of Keyrus Biopharma in developing its quality system ensures that our services answer the needs of our clients and comply with regulations.